Exchanges
If you would like to exchange your item(s) for a different size or color, please return the purchased item for a refund and place a new order for the desired item.
Steps for Making a Return
To request a return label, please email [email protected]
Place the prepaid return label issued to you on the outside of your package.
Drop off at any UPS store location.
Keep tracking information for your records. The tracking information is located on the label.
Please allow 3-5 business days from the time we receive the return for a credit to be issued.
Items that are marked FINAL SALE will NOT be accepted.
Refused Packages
Any order that is not able to be delivered by UPS will be returned to our warehouse and treated as a return. The customer will be given a full credit for the item(s) purchased. Shipping costs are NOT refunded.
If you have further questions, please [email protected]
International Shipments
In order to ship our product internationally, Bel Air Vue has partnered with a third party shipper, International Checkout. Any order containing international information must be processed by International Checkout. If shipping in the US with an international credit card, the order must be processed through the International Checkout portal. Our general checkout, does not have the ability to process international credit cards. To use their services, add desired items to cart and select the button that says “International Checkout” at checkout. For any questions regarding international shipping please [email protected]
International Shipping Transit Times:
International Checkout will get your items to your doorstep as quickly as possible.
STANDARD SHIPPING arrives to your address in approximately 8-20 business days.
PRIORITY SHIPPING arrives to your address in approximately 4-10 business days.
TRANSIT TIMES are estimated and are not guaranteed. We are not responsible for delays by customs or by the store.
FAQS
Is Bel Air Vue merch Sold in Stores?
Our online shop works as a select boutique but Bel Air Vue apparel can possibly be found in outside boutique retail locations or at 1 of our 4 pop up locations throughout the calendar year.